Terms of Service
Effective April 1, 2026
These terms govern your use of ani-networks.com, our intake and assessment services, and the general framework of any engagement with ANI Networks, Inc. Specific installation, integration, or managed-services engagements are always bound by a separate signed Master Services Agreement (MSA) and Scope of Work (SOW), which take precedence over these terms where they conflict. If you don't agree with these terms, please don't use the site or our services.
1. About these terms
By using this website, submitting the contact form, or accepting a proposal from us, you agree to these terms. We may update them; material changes will be announced on this page with a new effective date. Continued use after an update constitutes acceptance. For paid engagements, the signed MSA/SOW always controls over this page.
2. Nature of services
ANI Networks, Inc. is a California-licensed contractor. We prime and self-perform under our own CSLB B (General Building), C-10 (Electrical — includes the low-voltage scope normally assigned to C-7), and C-20 (HVAC / Warm-Air Heating, Ventilating & Air-Conditioning) licenses, plus related design, integration, and managed services. We do not provide work outside of our licensed scope. Our AI-native services complement but do not replace licensed electrical, low-voltage, and HVAC work — they sit on top of it.
3. How we engage
Inquiries move through: (1) initial conversation — free; (2) site walk and assessment — free or quoted per SOW; (3) proposal with fixed or not-to-exceed pricing; (4) signed MSA + SOW; (5) permit pull, execution, commissioning; (6) optional managed services. Until an MSA and SOW are signed, nothing on this site, in a conversation, or in a proposal creates a binding obligation to perform work.
4. Licensing and compliance
All work is performed under our active CSLB licenses, by employees or sub-contractors we've vetted and insured. Permits are pulled in our name. We follow NEC, Title 24, AHJ-specific amendments, and all applicable California labor law. If your project involves prevailing wage, PLA, or union coverage, tell us before the SOW is signed — we can staff accordingly, but it affects pricing.
5. Warranty
Our workmanship is warranted for 24 months from project acceptance; manufacturer warranties pass through per the equipment's terms. Software or AI features are warranted to substantially conform to the SOW specification — not to be defect-free. We will promptly correct covered defects at no charge. Warranty excludes damage from misuse, third-party modification, power events outside spec, and acts of God.
6. Limitation of liability
To the maximum extent permitted by law, our aggregate liability under any engagement is limited to the fees paid under the relevant SOW in the preceding 12 months. We are not liable for indirect, incidental, special, consequential, or punitive damages; loss of profits, data, or goodwill; or third-party claims except as explicitly covered by our insurance (see /about/licensing for coverage levels). Nothing here limits liability for death, personal injury, gross negligence, willful misconduct, or statutory obligations that can't be limited.
7. Indemnity
Each party will defend and indemnify the other against third-party claims arising from its own gross negligence or willful misconduct. We maintain General Liability, Commercial Auto, and Workers' Compensation insurance at the levels published at /about/licensing; certificates are available on request.
8. Intellectual property
We retain ownership of our methodologies, source code, templates, trained models, and the ANI Cortex platform. You retain ownership of your site, your data, and any documents you provide. As-built drawings, commissioning records, and configuration exports are delivered to you and are yours to keep regardless of whether our engagement continues. Anonymous operational telemetry may be used to improve our services.
9. Confidentiality
Both parties agree to keep each other's non-public information confidential. This includes pricing, architecture, source code, personnel details, and anything marked "confidential." Confidentiality survives termination of an engagement for five years.
10. Disputes and governing law
These terms and any engagement are governed by the laws of the State of California without regard to conflict-of-laws rules. Disputes first go to good-faith negotiation, then non-binding mediation in San Francisco County, then — only if unresolved — binding arbitration administered by JAMS in San Francisco under its Streamlined Rules. Either party may seek injunctive relief in a California state court where needed.
11. Modifications to services
We may update or discontinue parts of our services, including the Cortex platform, with reasonable notice. Changes that degrade a contracted service will trigger a credit or scope adjustment under the relevant SOW. We won't silently remove data you depend on.
12. Contact
Questions about these terms: legal@ani-networks.com. For active engagements, contact your assigned project manager. For urgent safety or compliance concerns, call the main office line at +1 (415) 555-0264.